This page describes the management methods. The site refers to the processing of personal data of users who consult it. For the purposes of the General Data Protection Regulation. Following consultation of this Site, data relating to identified or identifiable persons may be processed. The "owner" of their processing is JØNAS ® based in Chiavari in via Gerolamo Filippini 36.
WHAT TYPE OF DATA WE COLLECT AND WHY
We collect your personal data when you place an order, contact us, sign up to receive our commercial communications, browse our site or use any other service offered by our site ( www.jonasclothing.com ) The data collected includes details provided by you , such as your first and last name and shipping and billing addresses. We also collect data regarding your purchases and the pages and products you visit on our site. We use this data to:
• Receive your orders, process payments and ship purchased items;
• Provide additional services you request, such as our commercial communications;
• Give you access to services reserved for registered users, such as wishlists and product notifications
• Provide you with help and assistance through our customer service;
• To personalize your visits to our site and ensure that your content is presented in the most effective manner for you and your computer.
By law, we require a valid legal basis to process your data. In most cases, we will process your data because we have entered into a mutual contract, for example to ship your purchases or to provide you with other services you request. We will also use your personal data to send you commercial and sales communications that we deem to be of interest to you only after your explicit consent, or if you are already a customer with whom there is a legitimate interest in communication. You can choose at any time to no longer receive commercial and sales communications from us.
HOW LONG DO WE KEEP YOUR DATA
We will not keep your personal data for longer than is necessary to fulfill the purposes for which you provided it to us, unless the law allows or requires it to be kept for longer. The retention period varies depending on the purpose of the processing. For example, data collected during the purchase of goods on the website www.jonasclothing.com is retained in accordance with the provisions of local tax laws, while data used to send commercial communications is retained until you request its deletion.
WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA
According to the law, you have the right to:
• Know which personal data are being processed, where they come from and how they are used;
• Ask us to update, correct or supplement the data we hold about you;
• Express your consent for processing for a specific purpose;
• Ask us to erase or delete your data from our systems;
• Restrict or object to our processing of your data;
• Ask us to provide the personal data we hold about you in an easily readable electronic format or to transfer the data directly to a third party nominated by you.
You can exercise these rights at any time by writing an email to: infojonasclothing@gmail.com.
If you believe that the processing of your personal data has not been carried out in accordance with the law, you can lodge a complaint with the supervisory authority responsible for enforcing the rules on personal data protection in your jurisdiction.
This information may undergo changes and additions over time. Where possible, we will try to inform you about the changes we make, but we encourage you to check the contents periodically. The release date and version number are indicated at the beginning of this statement.
WHAT TYPE OF DATA WE COLLECT
We collect and process only the data necessary to allow us to provide you with our services. We collect the following data when you browse or shop on the www.jonasclothing.com website :
a) We transmit the personal data required to complete and ship your orders, including your name, billing address, shipping address, payment details, mobile number, landline number and email address. We collect your email address to send you confirmation of your order; we collect your telephone number to contact you in case of problems with your order.
b) We collect your email address when you sign up to receive newsletters.
c) If you have a registered account on jonasclothing.com , we collect your name, email address, password, country and additional data regarding your shopping preferences.
d) When you contact our customer service, we may collect additional data to help us resolve any questions related to your order, delivery, payments, shopping preferences, site or any other questions.
e) We collect and process data about your browsing on the website www.jonasclothing.com , including the pages you visit and how you interact with them. If you have a registered account, we collect data about your access to dedicated areas of the site.
f) If you are a customer of www.jonasclothing.com or if you have given us your consent, we collect and process your personal data for direct marketing activities.
g) If you provide us with someone else's personal data, for example if you purchase a product to send to a friend or as a gift, we will collect and process the personal data required to complete the transaction such as name, shipping address and other contact details of your friend.
If you are receiving an item as a gift, we will only process your data to fulfill the gift request and our contractual obligations.
HOW WE USE THE DATA COLLECTED BY US
We collect and process your personal data for the following purposes:
a) When you purchase a product from the website www.jonasclothing.com , we ask you for the personal data necessary to allow us to respect our contract with you including payments, any anti-fraud checks if you choose to pay by credit/debit card, invoicing, shipping and delivery of the product and possible management of the return.
b) When you visit www.jonasclothing.com , we collect the minimum personal data necessary to allow us to provide you with site services, such as placing and maintaining items in your shopping cart.
c) When you visit www.jonasclothing.com , we use some data about your habits on the site to help us improve the site and our promotion of it. This includes data about how you arrived at our site; the date and time of your visit; the products you searched for and viewed; page response times, download errors, length of visits to certain pages, interaction data (such as scroll, click, and mouseover), and methods used to navigate away from the page.
d) We also collect data about your use of the www.jonasclothing.com website using cookies. More information on how we use cookies and how, if desired, to disable them is included in our cookie policy.
e) When you register on the website www.jonasclothing.com , we collect the data necessary to allow us to recognize you when you return and provide you with services dedicated to registered users, such as creating a wish list or subscribing to the newsletter. If you prefer to no longer receive these emails, you can unsubscribe at any time using the link at the bottom of the email or by contacting our customer service team directly.
f) When you sign up to receive commercial communications from us, we will ask you to provide us with your email address. If you prefer not to receive these emails, you can unsubscribe at any time by using the link at the bottom of the email or by contacting our customer service directly in the "Contact us" box
g) If you have made purchases on the website www.jonasclothing.com , we will use the personal data we hold about you, including your purchase history, to contact you about products and services that may be of interest to you. This contact usually occurs via email, but in some circumstances you may be contacted by other methods, such as when we learn that an item you wanted is back in stock. If you prefer not to be contacted by these methods, you can unsubscribe at any time by contacting our customer service department directly.
h) We analyze your contact data, purchase history, browser data and habits to personalize our commercial communications, site presentations and online advertising to better suit your preferences. For example, if you have searched for or previously purchased a particular style of shoes, we may send you an email to let you know that they are on sale or to show you similar products as part of our online advertising.
i) When you contact our customer service in the "Contact us" box we use the personal data provided by you and collected to satisfy your requests for help or information.
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