Which countries does JØNASCLOTHING.com ship to?
Our online boutique delivers internationally. For further questions, contact our Customer Service directly from the Online Chat or at info@jonasclothing.com
Is the delivery of my order free?
J Ø NAS offers free standard delivery on all orders. Please note that free shipping will be applied to your order at checkout.
What about order fulfillment?
JØNASCLOTHINIG.COM records order requests from Monday to Friday, excluding holidays. The order is considered completed only after the payment of the order itself has been registered. Orders placed and processed cannot be modified, however, if the goods have not yet been shipped, a modification request can be made via email in the "Contact us" box. Orders are usually processed within 3 days and then ready for shipping
What if I have a different shipping address?
Through the J Ø NASCLOTHING.COM online shop you can indicate a shipping address different from the billing address. This way you can have your package delivered directly to your office or to an acquaintance.
What is the delivery time of my order?
The Products that are available will, as a rule, be delivered in the shortest time possible and in any case, indicatively:
| DESTINATION | SHIPPING OPTIONS | SHIPPING COST | DELIVERY TIME |
| Italy | Standard | €5 | 2-4 working days |
| Italy | Express | €25 | 1-2 working days |
Standard orders that are placed on Friday afternoon will be processed and sent on Monday. Since couriers do not operate on weekends, these orders are generally delivered after the weekend. Please note that delays may be caused by delays in payment authorizations, product availability or. customs delays. During our sales period, the large quantity of orders may also lead to longer delivery times. Delivery will be made from Monday to Friday during working hours, by specialized courier with appropriate personalized packaging/packaging to the recipient's address indicated by the Customer.
Has my order been shipped?
Once your order ships, you will receive a confirmation email with your tracking number. your package is fully traceable on the courier's website, using the tracking number received. Please do not hesitate to contact our courier or customer service for further questions.
How can I know if my order was processed correctly?
Your order is confirmed once you receive the confirmation email with all the necessary information. You will receive a second email with tracking information once your order ships.